Terms & Conditions

Basic design is included in the design price. This does not include logo design or images. Images can be supplied at an additional charge (Charged at cost). Up to 2 revisions can be made to supplied proof (additional revisions will incur an additional charge). Ros Printers (Killarney) Limited like every other design/print companies use stock libraries for images and especially characters and illustrations.

Charges for design work do not cover the release of our copyright design source files, including but not restricted to indd, psd, AI, png, fla or other source files or raw code; if the Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or ‘buy-out’ charge.

Ros Printers (Killarney) Limited accepts no responsibility whatsoever for the quality of the finished product when the artwork is supplied by the Customer.

It is the responsibility of the client to ensure that all details and content of the artwork/design are accurate. We do our best to minimise typos and errors, but once approved by you, ROS Printers (Killarney) Ltd will not be responsible for any errors or omissions.

ROS Printers (Killarney) Ltd is under no obligation to provide samples of Goods ordered other than by virtual (computerised) sample. Whilst every effort will be taken by ROS Printers (Killarney) Ltd to match virtual colours with physical colours, ROS Printers (Killarney) Ltd will take no responsibility for any variation between virtual sale samples and either the virtual sale sample displayed on the Client’s computer and/or the final product. Should a physical sample be required this will be provided on request by the Client and will be charged for as an extra.

Supplied Artwork/Design
Where any designs or specifications have been supplied by the Customer for manufacture by or to the order of the ROS Printers (Killarney) Ltd then the Customer warrants that the use of those designs or specifications for the manufacture, processing, assembly or supply of the Goods shall not infringe the rights of any third party and will not cause ROS Printers (Killarney) Ltd to infringe any patent, registered design or trademark in the execution of the Customers order.

The Customer shall indemnify ROS Printers (Killarney) Ltd against any claims by third parties for patent, trademark, design or copyright infringement, directly or indirectly arising out of the design, workmanship, material, construction, or use of the Goods or any other deficiency therein. Where the Customer has supplied drawings, sketches, files or logos to the Company, the Customer warrants that the drawings, sketches, files or logos do not breach any patent, trademark, design or copyright.

Ros Printers (Killarney) Limited accepts no responsibility whatsoever for the quality of the finished product when the artwork is supplied by the Customer.

Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by the Ros Printers (Killarney) Limited shall vest in and belong to Ros Printers (Killarney) Limited. Ros Printers (Killarney) Limited may use any artwork or printing produced by itself for the purposes of promoting itself. The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text, fonts and/or any other reproducible materials prior to instructing Ros Printers (Killarney) Limited to reproduce the same. The customer shall indemnify and hold Ros Printers (Killarney) Limited harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Materials by Ros Printers (Killarney) Limited infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.

Company Imprint
Unless otherwise specifically requested in writing any work may carry the Ros Printers (Killarney) Limited imprint which will be positioned at the Ros Printers (Killarney) Limited discretion.

Variations in Quantity
Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial and acceptable up to 4% and that Ros Printers (Killarney) Limited shall have no liability in respect of such variations. For shortages greater than 4% and less than 25% the entire liability will be to award a Credit of x – 4% pro rata to the value of the order where x = the shortage e.g. a shortage of 15% will receive credit of 11% of the value of the order.

Full colour printing
All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, Ros Printers (Killarney) Limited shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed Ros Printers (Killarney) Limited or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order.